Professional laptop recovery from the experts
We recover data from devices that other companies deem unrecoverable!
TDRSBD has been the Country leader in data recovery for over 5 years.
All operating systems
Any make, model or brand
All generations of drives
All causes of data loss
Every data loss is unique, but we have the ability to customize our service to meet all customer needs.
As with all other devices, one of our engineers completes a full evaluation of each laptop hard drive in order to diagnose the issue and provide you with a quote for recovery.
Here are some of the issues we generally face with Laptop hard drives:
BURNT-OUT PRINTED CIRCUIT BOARD (PCB):
We see a lot of PCB problems with Laptops that have had liquid spilled on the keyboard which inevitably causes a short circuit and a burnt-out PCB. When replacing the board, we need to find an exact match of the board and the drive model, we then re-write the ROM firmware onto the new board to make the drive functional so that we can extract the data.
HEAD AND PLATTER DAMAGE:
When a laptop is turned on, the platters are spinning and the read-write heads are traveling on a bearing of air just 3 millionths of an inch above the platter surface, which is about 1/3 the diameter of a smoke particle. For that reason, it’s easy to see how a platter or read-write head can be damaged if the laptop is knocked, dropped or moved suddenly, causing the heads to impact the platters.
DEBRIS IN THE DRIVE:
Most people think that a hard drive is hermetically sealed (airtight), but this is not the case. In order for the read-write heads to ‘float’ on their air bearing, there needs to be airflow in the drive. There are filters in the drive that clean the air as it moves, but as a drive ages, small fragments of the magnetic surface fly off the platter surface (normal wear and tear). For the most part these fragments are caught in the filters, but some do sit in the bottom of the drive. When a laptop is moved suddenly or dropped, some of these particles may move back onto the platter and damage either the platter surface or the read-write heads.
APPLE MAC LAPTOPS:
The principles of recovering data from a Mac are exactly the same as a Windows based recovery. In fact, many Apple stores refer clients to Desert Data Recovery for data recovery projects.
HERE ARE SOME INTERESTING FACTS ABOUT LAPTOP HARD DRIVES:
Average Life – 3 years.
Drives Fail Due To:
Overheating – Vents Blocked by Clothing or Fabrics
Impact (being dropped or knocked)
Electrical Failure / Surge
Bad Parts in the Manufacturing Process
Fire / Water Damage
STEPS TO TAKE IN THE EVENT THAT YOU THINK LAPTOP DATA LOSS MAY OCCUR:
Turn off your computer immediately – continued operation can cause greater damage
Do not restart the computer; any extra actions can cause more damage
Do not install or re-install any software or hardware
Do not shake, disassemble, or attempt to clean a damaged drive
Do not use a file recovery or other data recovery software to repair damaged drive
Do not try to clean or dry a wet or muddy drive
Do not try to operate a visibly damaged device. Get professional help!